Terms and Conditions

1. Applicability
1.1 These General Terms and Conditions apply to all offers from keto balance and in all agreements entered into with keto balance.
1.2 In addition to these General Terms and Conditions, additional conditions may apply to certain services and / or products.
1.3 of the provisions of these General Terms and Conditions can only be deviated from if this has been explicitly agreed in writing and in which the other provisions of these conditions remain in full force.
1.4 If the buyer also refers to his general terms and conditions, those conditions do not apply unless expressly agreed in writing by ketobalansis.
1.5 "Buyer" means any visitor to the internet site or any natural person or legal person who stands or is coming with keto balance in a contractual relationship of any kind.
1.6 Keto balance reserves the right to change or supplement these terms and conditions from time to time.
1.7 By using the Keto Balance Internet site and / or placing an order, the buyer accepts these Terms and Conditions as well as all other rights and obligations as stated on the internet site.
1.8 Keto balance is authorized to use third parties in the implementation of an agreement with the buyer.


2. Offers and creation agreements
2.1 Offers or quotations should be regarded as an invitation to the potential buyers to do an offer. Keto balance has not been bound in any way, unless this has been recorded in writing and unambiguously. The acceptance of the invitation to do an offer by the potential buyer applies as an offer and only leads to a conclusion of an agreement if the other provisions of this article have been met.
2.2 Offers are valid while stocks last.
2.3 An offer of the potential buyer as referred to in Article 2.1 is deemed to have been made in one of the following circumstances:
- the potential buyer has exactly indicated which product and / or service he wants to receive;
- The potential buyer has entered the data on the appropriate input screen of the internet site and the relevant data ("order form") is sent to keto balance via electronic means and received by keto balance.
2.4 An agreement is concluded at the moment that an order confirmation has been sent to the buyer and sent by email to the email address specified by buyer.
2.5 Buyer and keto balance expressly agree that a valid agreement is concluded by using electronic communications forms as soon as the conditions in Article 2.4 and 2.5 are met. In particular, the lack of an ordinary signature does not affect the binding force of the supply and acceptance. The electronic files of keto balance will be as far as the law permits, as a suspicion of evidence.
2.6 Information, images, announcements orally, by telephone or email provided and tasks et cetera with regard to all offers and the most important characteristics of the products are given or done as accurately as possible. However, keto balance does not guarantee that all offers and products fully consistent with the information given et cetera. Deviations can in principle be no reason to comply with compensation and / or dissolution.


3. Prices
3.1 All prices are expressed in euros, in accordance with the legal requirements in this regard, and include sales tax.
3.2 Special offers are only valid for the period of validity as stated with that offer. This indication is printed in a brochure or is stated on the internet site with regard to that special offer.
3.3 The Buyer shall pay the price that KetoBalans has confirmed in accordance with Article 2.5 of these conditions has told her. Obvious (manipulation) mistakes in the price, such as obvious inaccuracies, can be corrected by KetoBalans after the conclusion of the agreement.
3.4 Delivery costs are not included in the price. The height of the delivery is stated on the website.


4. Payment
4.1 Orders through the website can be paid in the following ways:


  • ideal
  • Credit Card (Visa and Mastercard)
  • Paypal
  • Ban contact

KetoBalans can extend the payment options in the future. Other payment options will be made known through the internet site.
4.2 In the case agreed to a payment by KetoBalans true that by the end of this period, the Purchaser is in default. Payment can only be agreed then, and agreed conditions.
4.3 In the case of a payment method is chosen with a credit card than this the conditions of the relevant card company apply. KetoBalans is not a party in the relationship between the Buyer and the card issuer.
4.4 Failure or late payment by Purchaser will start a formal procedure.
4.5 Paid by the Buyer will provide all the (extra) judicial costs of any nature whatsoever KetoBalans as a result of breach by Buyer of its (payment) obligations to make.
4.6 In the event of late payment KetoBalans authorized the agreement with immediate effect to dissolve or (further) delivery which the Buyer to suspend until fully fulfill its commitments, including the payment of costs.


5. Delivery and delivery time
5.1 Orders are, after payment, be delivered as soon as possible. In principle KetoBalans strives after payment of the order within 3 business days of its delivery address to deliver. Delivery is valid only as an indication and is never a deadline. KetoBalans can more information on delivery times on the website or through its subsidiaries or in other written forms. Such information is only indicative.
5.2 If a product that is temporarily out of stock is ordered by the Buyer, will be indicated when the product is available again. Delays are to Buyer by email or by telephone.
5.3 Once the deliverables at the specified delivery address supplied, the risk where these products are transferred to the buyer.


6. Returns and Right of rescission
6.1 The Buyer is obliged to immediately inspect the products carefully (do) after receipt. The Buyer can return the item and get his / her money back. For contracts with consumers, buyers, which have been established through the website or in any other manner that is exclusive use of electronic communications, is that the consumer-purchaser has the right, without penalty and without a Right of Rescission reasoned out to practice within fourteen (14) days after delivery of the product in question.
The products can be returned to KetoBalans NL Division Returns, Berghweweg 35, 7076 AD Varsselder. The return postage will be paid by the Buyer.
6.2 If the consumer-Copper Dissolution of law as stated in the previous paragraph made use, bears KetoBalansff ensure repayment within fourteen (14) calendar days of paid by the consumer Buyer.


7. Retention
7.1 Property of products, notwithstanding the actual delivery, on the buyer over, after buyer owed all the buyer with regard to any agreement with keto balance, fully met, including reimbursement of interest and costs, including previous or subsequent deliveries and any work done or to be performed in respect of the products.
7.2 The buyer may not burden, sell, replace, alienate or other objections before ownership of this.


8. Warranty and liability
8.1 The general warranty conditions apply to products supplied by keto balance.
8.2 Keto balance is never obliged to pay any compensation to the buyer or others, unless there is intent or gross negligence on the Ketobalan's side, is never liable for consequential or business damage, indirect damage and profit or transmission.
8.3 If keto balance, for any reason, is obliged to compensate for any damage, then the compensation will never be higher than an amount equal to the invoice value with regard to the product or service that causes damage or to the extent that it by keto balance insurance in this regard is reimbursed.
8.4 Despite the constant care and attention that keto balance spends on the composition of the website, it is possible that information published on the website is incomplete and / or incorrect.
8.5 The information on the website is regularly supplemented and / or modified. Ketobalans reserves the right to implement any changes with immediate effect and without notice.
8.6 The buyer is obliged to safeguard keto balance for any claim that third parties may affect the implementation of the Agreement against the Gardens, insofar as the law does not oppose that the relevant damage and costs must be borne by the buyer. come.
8.7 It is possible that keto balance on its internet site will take links to other internet sites that may be interesting or informative for the visitor. Such links are purely informative. Keto balance is not responsible for the content of the internet site referred to or the use that can be made.


9. Force majeure
9.1 In the event of force majeure, keto balance is not obliged to fulfill its obligations towards the buyer, respectively, the obligation is suspended for the duration of the force majeure.
9.2 Force majeure is understood to mean any of its will independent circumstance, which prevents the fulfillment of its obligations to the buyer wholly or partially. These circumstances include, among other things, but not only, strikes, fire, business disruptions, energy disruptions, not or nasty delivery of suppliers or other third parties engaged and the lack of any permit to be obtained through the government. In addition, force majeure is understood to mean disturbances in a (telecommunications) network or connection or communication systems used and / or the internet site are not available at any time.


10. Intellectual property
10.1 The buyer explicitly acknowledges that all intellectual property rights of information, notices or other expressions regarding the products and / or with regard to the internet site are based on keto balance, its suppliers or other rightholders.
10.2 Intellectual property rights are understood to mean patent, copyright, brand, drawings and model rights and / or other (intellectual property) rights, including SUI generis rights to databases, or other products, as well as -Asdan not patentable technical and / / or commercial know-how, methods and concepts.
10.3 It is prohibited by the buyer, including the application of changes, from the intellectual property rights as described in this article, such as reproducing, without the express prior written permission of keto balance, its suppliers or other rightholders.


11. Personal data
11.1 Keto balance will only process the data from the buyer in accordance with her privacy policy. The internet site contains a privacy statement.
11.2 Keto balance observes the applicable privacy and legislation.


12. Applicable law and competent court
12.1 Only Dutch law applies to all offers and agreements.
12.2 The applicability of the Vienna Sales Convention is expressly excluded.
12.3 All disputes related to or resulting from offers from keto balance or agreements concluded with keto balance are submitted to the competent court in Haarlem, unless the law explicitly points a different court as competent.


13. Miscellaneous
13.1 Ketobalans is located in (707655, Berghseweg and registered under Chamber of Commerce number 27113817. The VAT identification number is NL 75622246 B01. Please send all correspondence regarding an agreement or conditions to Made Products, Berghseweg 35, 7076 AD in Varsselder or to the e-mail address as stated on the internet site.
13.2 Customer service is accessible for information on workdays from 8.30 am to 6 pm. They can be reached at the e-mail address: info@ketobalans.nl
13.3 Your e-mails will be answered within 2 working days by the Internet customer service. Ketobalans does everything to communicate with its customers in a fair and sincere way. Unfortunately we cannot always prevent the misuse of our name by third parties.
13.4 The website and all related components are the property of Made Products. It is not permitted to copy and use information from the site for both personal and / or commercial purposes.
13.5 A VAT invoice is only available for orders made from a customer account. The VAT invoice can be downloaded in "My orders" in the account.

Keto balance is a trade name of Made Products